TERMS & CONDTIONS OF YOUR STAY

For the purpose of the Terms of Letting Taylor’'s Etc at Longshore House shall mean Taylor Tiles Holdings ltd and Visitor shall mean the person named in the booking form.

Deposit:
A booking for a property becomes firm when a 50% deposit* of the booking, together with a security deposit (held against breakages) and a completed booking form are received by Taylor’s Etc at Longshore House. Up to that time it is a provisional booking and provisional bookings are held for a maximum of 7 days.

Final Payment:
The full balance of the total holiday cost is payable not later than eight weeks before the holiday begins. If the full balance is not paid on time, Taylor’s Etc at Longshore House reserves the right to cancel the holiday booking, in which case the deposit will be forfeited.

Cancellation:
The reservation of a property amounts to making a contract. We advise that you should take out separate holiday cancellation insurance. The deposit is non-refundable and so to is the final payment if cancellation is within 8 weeks. These reflect the conditions as stipulated by the property owners whom we represent and are in line with most holiday villa rental agencies. For your convenience we have provided links to a couple of well-known and very reputable insurance companies. Many good credit card issuers will also provide you with complimentary travel insurance as part of their customer benefits.

Visitor Accommodation Limitation:
Accommodation is limited to the number of persons for whom the booking is made; the maximum number must not exceed the number stated on the website. The client may have supplementary guests staying as visitors but should advise the likelihood of this to us in advance and the numbers must not exceed the occupancy limit for the property as stipulated on the website.

Joint bookings:
Where two parties join forces to take a holiday, the booking should be made in one name only, that person (the
visitor) is to be responsible for all payments and any damage.
Personal injury and loss of visitor property: The visitor or members of his/her party cannot hold Taylor’s Etc at Longshore House responsible for injury sustained or the loss or damage to any belongings during their stay at any one of the properties.

Taylor’s Etc at Longshore House right of entry:
Taylor’s Etc at Longshore House and or its agents reserve the right to enter any cottage or villa at any responsible time on reasonable cause.

Visitor Obligations:
The visitor understands to keep the premises and all the furniture, fixtures and effects in the same state of repair and condition as at the commencement of the booking period (reasonable wear and tear excepted) and shall pay to Taylor’s Etc at Longshore House the value of any part of the premises, furniture, fixtures, fittings and effects so destroyed or damaged as they be incapable of being restored to its previous condition. Breakages and damage should be reported as soon as possible.

Should there be any discrepancy in the service provided within the property this should be intimated immediately to Taylor’s Etc at Longshore House whereupon Taylor’s Etc at Longshore House will attempt to broker a satisfactory outcome.

Taylor’s Etc at Longshore House is however not responsible or liable to any claims for a perceived substandard of service. All claims in this respect should be made to the owners through our offices and you are bound by their terms and conditions - (available upon request) - when staying in their home.

Taylor’s Etc at Longshore House arrange short-term holiday rentals of Properties as agents of the Owners of the Properties. The Contract is between the Owners of the Property and the Client. Taylor’s Etc at Longshore House act on behalf of the Owners. The Contract will be entered into when Taylor’s Etc at Longshore House issues booking
confirmation. Any subsequent booking (s) at the same property by existing customers with Taylor’s Etc at Longshore House will be deemed binding under the original terms and conditions agreed to and will subsequently be rolled over.

Property Cleanliness:
The visitor and members of his/her party are asked to leave the accommodation clean and tidy. Taylor’s Etc at Longshore House reserve the right to make a charge for extra cleaning if the accommodation is not left in a satisfactory condition.

Making a booking:
This can be achieved by either calling and going through a manual transaction over the phone with a follow up by completing a booking form, or by simply filling out the downloadable bookings form on our "Contact Us" page and either fax it back to us or return it with your deposit or card details to:
Taylor’s Etc at Longshore House, Taylor’s Etc, Beaufort Rd, Plasmarl Ind Est, Swansea SA6 8JG
We will send you a booking confirmation and receipt - and upon full and final payment the name and contact number and directions of the property you will be holidaying at.

* Or any other mutually agreed deposit amount.